Support Options

Live Chat

Live Chat

Provides live interatcion with Product Specialists and Client Relations Representaives to help us better undertand your needs and maximize your software investment so you’re running at peak performance.

Remote Support

Remote Support

With a few simple clicks, a Technical Support Agent will connect to your PC via the Internet and solve your problems without any security threats. NB.Requires a simple download of our remote tool. The tool will display an access code and passwork which you will comunicate to our agent. Once the session is ended the code will become invalid; this saves both time and money."

On-Site Support

On-Site Support

Through our experienced technical support team, We are able to deploy experts to match almost any technical support challenge. Our Technical support Agent will visit your location and work directly with you to provide the most effective and effiecient solution to your problem.

Email Support

Email Support

For incidents that do not require immediate attention, use our email support option and pay one flat rate per incident with a response time of 3 business days. Send us the details of your problem and leave it in our capable hands.

Telephone Support

Telephone Support

We are users too, so we understand why it is always comforting to know that sound technical support is only a telephone call away.Telephone support however is a premium service. It is charged per use at a minimum of one half (½) hour, and additional fifteen (15) minute increments thereafter, at our discretion.

Call 1-888-GET-HELP (1-888-438-4357)

See Our Technical Support Packages

 
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