Frequently Asked Questions

VisionPoint FAQs

  1. What is VisionPoint?

    VisionPoint is a versatile software package that supports every aspects of the payroll calculation cycle:- calculation of payroll for employees with different employment agreements; printing pay slips and cheques, forms and different reports; making automatic payments; automatic creations of General Ledger transactions and Project Costing.

  2. Who developed this product?

    This Product was developed by The ASP Corporation. Located in Kingston, Jamaica.

  3. How long has it been developed?

    It was developed in the year 2004.

  4. How do I register for this software?

    You may register by going to our website at www.aspcorpjamaica.com/support/vision-point-registration or you can call our GET HELP line at 1-888-GET-HELP (1-888-438-4357)

  5. How is payment for the software to be made?

    Payment can be made by using a Manager’s Cheque, U.S. Credit Card or by Cash or call 1-888-GET-HELP (1-888-438-4357) for other options.

  6. What are the advantages of using this software?

    It fully automates the payroll process and also it can be used by a wide cross-section if industries and it can also be used by companies of all sizes: from a small office with under 10 employees to large operations with several thousand employees or payroll bureau. It offers an unlimited number of payments and deductions.

  7. Once I install the software how can I access updates / are updates available?

    All updates are available on the website and the option of this can be downloaded accordingly.

  8. Who developed this product?

    This Product was developed by The ASP Corporation. Located in Kingston, Jamaica.

  9. Where can I send comments and suggestions about this software?

    You can post all comments and suggestions to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

  10. If I have any problems or queries how can I get in contact with the The ASP Corporation. Wwhat other resources are available if I have questions or need support?

    You may send your queries or problems to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or you may call our technical support staff or call our GET HELP line at 1-888-438-4357.

  11. Which database does VisionPoint integrate with?

    Vision Point runs on the MYSQL database platform.

  12. How do I uninstall the software?

    There is an executable file in the Vision Point folder which gives you the option of un-installing the software.

  13. How do I become a re-seller?

    Contact ASP Corporation for further details at 1-888-GET-HELP (1-888-438-4357) or send a request to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

  14. Can I pass on the same software CD to another person?

    Yes, but the recipient will have to go through their own registration process.

  15. Can I transfer the software to another computer using the same unlock code?

    This software cannot be used by another computer once installed as it will require a new unlock code.

  16. How do I go about getting the code to unlock the software?

    You may call us on our support line at 1-888-GET-HELP (1-888-438-4357) or go to our website and submit a request form which comes after registration at www.aspcorpjamaica.com/support/vision-point-registration.

  17. Is there any return policy/ warranty?

    Yes only if the product is defective when received. For further information please complete a customer query form on our website or call our GET HELP line at 1-888-438-4357.

  18. What do I receive when I make my Vision Point software payment?

    You will receive the unlock code and three (3) trouble tickets free which is available for thirty (30) days.

  19. Are there any more costs involved?

    There are no more cost involved in obtaining the software.

 
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